01
What you are buying
Access to a training program, the coaching support described on that program's page, and membership of the community for as long as your plan is active. Programs are digital products delivered through this site — there is no physical shipment.
02
Health and safety
Strength training carries risk. We are coaches, not doctors: nothing here is medical advice. Get clearance from a physician before starting if you are pregnant, recovering from injury or surgery, or managing a cardiac, metabolic or joint condition. Tell your coach about every injury and limitation — programming written on incomplete information is programming written badly. Stop and seek help if something hurts in a way that is not effort.
03
Results
We do not promise a number, a bodyweight or a timeline. The results shown on this site are real members' outcomes and are not typical or guaranteed. What we do promise is that the programming is written for you, that check-ins get answered, and that if you follow the plan you will train better than you did alone.
04
Payment and renewal
One-off programs are charged once. Coaching plans renew on the same date each month until you cancel. Prices shown include applicable taxes where required. A failed payment pauses access rather than cancelling it — we will email before anything is lost.
05
Cancellation and refunds
Cancel a coaching plan any time before your next renewal date and you keep access until the end of the period you already paid for; no cancellation fee, no exit call. Self-guided programs carry a 14-day refund window — ask and it is refunded, no argument about whether you tried hard enough.
06
Your account and our content
Your login is yours alone. Programs, videos and written material are licensed to you for personal training use — you may not resell them, coach other people from them commercially, or repost them. Anything you post in the community stays yours; you give us permission to display it inside the community.
07
Community conduct
Be useful or be quiet. Harassment, body-shaming, diet-culture bullying, unsolicited coaching of other members, and selling into the group all end a membership without a refund of the current period.
08
Changes and contact
If we change these terms materially we will email you before they take effect. Questions about anything on this page go to the address on our contact page and get answered by a person.